TY - BOOK AU - Johnson,Nick TI - The future of marketing: strategies from 15 leading brands on how authenticity, relevance, and transparency will help you survive the age of the customer SN - 9780134084503 AV - HF5415 .J545 2015 U1 - 658.8 23 KW - Marketing KW - Marketing KW - Success in business KW - Customer relations KW - Marketing--Management KW - Branding (Marketing) KW - Management KW - Case studies KW - Branding (Marketing) KW - fast N1 - Includes bibliographical references and index; The online book link; https://www.amazon.com/Future-Marketing-Strategies-Authenticity-Transparency-ebook-dp-B00YVCPF7Q/dp/B00YVCPF7Q/ref=mt_other?_encoding=UTF8&me=&qid=1647842109 N2 - Intelligent marketers see their roles changing at breakneck speed. The deeper questions are: Why? How? What’s next? And what should you do about it? In The Future of Marketing, Nick Johnson offers evidence-based answers to all these questions, backed by in-the-trenches insights from 15 world-class CMOs. Marketing must be reinvented: Johnson presents expert guidance for doing that. No abstractions here: His up-to-the-minute case studies show how top marketing teams are solving tough problems, from multi-channel brand building to internal alignment. Through these cases, Johnson asks the right people the right questions—and gets out of the way! With his help and theirs, you’ll learn how to benchmark where you actually stand…leverage storytelling to better engage your customers… optimize your mix of art and science in the age of Big Data… and rebuild your organization to deliver authenticity, relevance, and transparency. Whether you’re a CMO, strategist, or manager, Johnson delivers what your marketing organization needs most: a clear path forward. Moving from the “4P’s” to “ART” Delivering on your new customer contract: Authenticity, Relevance, and Transparency Preparing for even more radical change Getting your story right, getting leadership right, and getting your house in order Maximizing engagement by integrating data, channels, and content Growing your payoff from Big Data, content marketing, social platforms, and multichannel marketing Building tomorrow’s winning marketing organization Simplifying structures, optimizing skillsets, and organizing around customer experience This “by marketers, for marketers” guide will help you anticipate and respond to non-stop changes in channels, media, organizations, technologies, markets, products, services—and most important of all—customers. To support his recommendations, Johnson takes you behind the scenes with 15 world-class CMOs, from top companies like Bacardi, Aflac, Molson Coors, Randstad, Xerox, Land O’Lakes, and Keds. These winning marketers and their teams have learned how to flourish in a radically new world. They share actionable insights for your environment—and practical solutions for your toughest challenges. --This text refers to the digital edition ER -